ROCK N ROLL RELICS LIMITED LIFETIME WARRANTY

Rock N Roll Relics Guitars warrants this Rock N Roll Relics instrument to be free from defects in materials and workmanship subject to the limitations contained herein. 

This warranty is extended to the original retail purchaser only when this instrument is purchased directly from Rock N Roll Relics Guitars or one of our dealers and may not be transferred or assigned to subsequent owners. 

THIS WARRANTY DOES NOT COVER:

  • Any instrument on which the serial number has been removed or altered.

  • Any instrument not purchased directly from Rock N Roll Relics Guitars or one of our dealers, or upon which unauthorized repair or service work has been carried out.

  • Shipping damage of any kind.

  • Any subjective issues such as “tone”.

  • Any damage to an instrument resulting from customization or modification.

  • Damage to finishes or cracks, splitting, or warpage of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, perspiration, body salts and acids, guitar straps, guitar stands, chemicals or polishes.

  • Normal wear and tear on any part of the instrument or case including frets, saddle, nut, jacks, controls, switches, plated surfaces, tuning machines, pickguards, handles, latches or case hardware.

  • Damage, corrosion or rusting of any hardware components caused by humidity, salty air, or exposure to moisture, body salts and acids of perspiration.

  • All other damage and deterioration due to normal usage, wear and tear, aging, accidents, neglect, abuse, or Acts of Nature.

Rock N Roll Relics Guitars makes no other express warranty of any kind whatsoever. All implied warranties, including warranties of merchantability and fitness for a particular purpose, exceeding the specific provisions of this warranty are hereby disclaimed and excluded from this warranty. 

Rock N Roll Relics Guitars assumes no liability for property damage resulting from failure of this product nor any loss of income, satisfaction, or damages arising from the loss of use of same due to defects or availability of same during service.

If at any time during the warranty, this guitar malfunctions due to faulty materials and workmanship, Rock N Roll Relics Guitars will, at its sole discretion, repair the defect without charge or replace it with a model of similar specification and value that does not exceed the original purchase price of the guitar.
To obtain warranty assistance, contact us to receive a Return Authorization from Rock N Roll Relics Guitars prior to returning.
All shipping and insurance are the sole responsibility of the original purchaser.

Upon arrival at the Rock N Roll Relics workshop, a determination will be made whether the defect is covered under the terms of the warranty. If the repair is covered under the terms of the warranty, it will be repaired at no cost to the original purchaser including return shipping. If the repair is not covered under warranty, an estimate of the cost of the repair to the original purchaser will be given.

This is the sole warranty of Rock N Roll Relics Guitars and no other written or oral warranty applies. 

MAINTENANCE

To prolong the life of the finish of your Rock N Roll Relics, we recommend wiping down the entire instrument, including the strings, with a soft, clean, dry cloth after each use. Use an ultra-fine sanding sponge to maintain the smooth, slick feel of the back of your “raw” maple neck.

We recommend using Roche-Thomas Premium Fingerboard Oil to condition your rosewood fingerboard approximately every 6 months. Apply a small drop to each fret and work it into the surface with the tip of your finger. Let the oil sit for a few minutes and then wipe off the excess with a clean, dry paper towel.

Dirty or worn strings will cause loss of sustain and treble frequencies and may result in faulty intonation and tuning instability. Fresh strings will not only improve the overall tone of your guitar but will also make it more comfortable and enjoyable to play. We string all our guitars and with D’Addario 10-48.

Do not set your instrument on a stand or hanger fitted with chemically active synthetic tubing. Doing this may cause a chemical reaction with the finish on the neck or the body which could cause the finish to partially dissolve. Nitrocellulose is also prone to chemical reaction when it comes in contact with leather straps and other synthetic materials so avoid storing your instrument with your strap attached as this could cause the finish to dissolve in the contact areas. This damage is not covered under warranty.   

Please remember that your instrument is temperature and humidity sensitive. Do not expose it to extreme temperatures or humidity as this can cause irreparable damage. Your instrument should never be exposed to direct sunlight or left in a hot car.

REPAIR

The Rock N Roll Relics Limited Lifetime Warranty is valid, only when any repair is done:  

  • Directly by Rock N Roll Relics.

  • By a repair technician recommended by Rock N Roll Relics.

In either case, any shipping and insurance costs are the owner's sole responsibility. 

Warranty